Web Marketing Manager
At Chip, our mission is to make our customers wealthier. An app to build your long-term wealth across savings, investments and pensions.
We usually respond within three days
At Chip, our mission is to build the most personal digital wealth manager. One place to build long-term wealth across savings, investments and pensions.
getchip.uk is where many people meet Chip for the first time, and more and more of them arrive via an AI assistant’s answer before they ever see a search results page. As Head of Web, you’ll own the website as a growth channel: how it’s found, how it converts, and how it hands people into the app and our CRM.
You’ll report to our SVP Marketing and lead a team of two within our AI-first marketing function, working closely with Growth, CRM, Brand, Product, Engineering and Compliance. It’s a senior role that blends leading a small team with plenty of hands-on work, and real ownership of the numbers.
What you can expect to be doing:
Setting the website strategy and roadmap, and owning the targets behind it: organic traffic, sign-ups and cost per acquired member
Leading and developing a team of two, setting clear priorities and helping them grow their craft
Leading SEO and GEO, so Chip ranks in Google and is cited accurately in ChatGPT, Gemini, Perplexity and Claude
Running a continuous conversion programme across landing pages, product pages and sign-up journeys, with a clear test backlog and honest readouts
Keeping the site fast, accessible and technically sound, from Core Web Vitals and structured data to analytics and tagging
Building web-powered CRM: data capture, identity and event flows from the site into Braze, so the path from first visit to first deposit is joined up
Partnering with paid growth on landing pages and attribution, and with Brand to keep every page premium and on message
Working with Compliance so financial promotions on the site are approved quickly, and shaping a process that keeps pace with a high testing cadence
Using AI tooling to ship more pages, more tests and better content with a lean team
What we’re looking for:
A track record leading web, SEO or growth for a consumer digital business, with results you can point to
Experience managing and developing people, or a strong appetite to step up into it
Strong SEO knowledge, technical and content, plus a considered point of view on GEO and where search is heading
Hands-on CRO experience: designing, running and analysing experiments at pace
Growth marketing instincts, with fluency in funnels, attribution, CAC and LTV
Experience connecting web to CRM, ideally with Braze or a similar platform
Comfort with data in GA4, BigQuery, Looker or similar (SQL is a bonus)
The ability to make a clear case and bring Product, Engineering and Compliance with you
Nice to have
Experience in fintech, wealth or financial services
Webflow expertise (our site runs on it)
Experience working within FCA financial promotion rules
What we’re really looking for: ✍️
Everything you do matters. Care about the end result. Challenge the norm. Disagree, yet commit to making it happen once a decision has been made. Do the best job possible.
⏰ Working Hours ⏰
Monday to Thursday: 9:00 AM – 6:00 PM
Friday: 8:00 AM – 4:00 PM (Start your weekend early!)
Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!
PERKS 🎁
£65,000 per annum
Discretionary Performance-Related Annual Bonus.
Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000. Plan ahead with confidence while you grow your career! 🚀
Private medical insurance (medical history disregarded)
Employee Assistance Programme
Cycle to work scheme
Season ticket loan
Free ChipX subscription for UK-based employees
We are an equal-opportunity employer and value diversity
Flexible working arrangements
28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️
Annual training budget for courses, workshops, or conferences to help you advance your career.
£30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
Company laptop
Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀
Our Interview Process: 📖
Video screen with someone from our Talent team
Video interview with the hiring manager
Final interview with CMO
We're committed to making our recruitment process accessible to everyone. If you require any reasonable adjustments at any stage of the application or interview process, please let us know at daniel.bowling@getchip.uk and we'll be happy to accommodate.
About Chip
Chip’s mission is to make your life wealthy
We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions.
We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth.
The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.
Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip.
Our vision
To be the most personal digital wealth manager in the UK
Who we are
Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously.
Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards.
Our Values
Be ACCOUNTABLE
Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible
Be BOLD
Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers
Be COLLABORATIVE
Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Note to Agencies
Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.
- Department
- Marketing
- Role
- SEO & Web Marketing Manager
- Location
- Shoreditch
- Remote status
- Hybrid
Shoreditch
Perks & Benefits
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🌴 28 Days of Holiday – Plus Public Holidays! ✈️
Take 28 days to unwind and recharge, plus all public holidays! We prioritise your work-life balance so you can enjoy life outside of work. 🌟
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💪 Chip Fitness Benefit – Your Wellbeing, Your Way! 🧠Fitness & Wellbeing 🏋️
Support your fitness and mental wellbeing with access to classes, programs, and personal goals. We've got you covered!
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🏠 Hybrid Working – Flexibility at Its Best! 💻
Work in the office 3 times a week, blending in-person collaboration with the comfort of home.
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🎓 Investing in Your Growth! 🌱
We support your development with an annual training budget for courses, workshops, or conferences to help you advance your career.
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Pension 💰
We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000. Plan ahead with confidence while you grow your career! 🚀
-
💻 Company Laptop – Work Anytime, Anywhere! 🌍
Get a company laptop to stay productive on the go, wherever you are!
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🌍 Working Away Policy ✈️
Work from anywhere outside the UK for up to 90 days – take your job on the go!
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🚲 Cycle to Work Scheme – Ride in Style!
Enjoy the Cycle to Work Scheme and pedal your way to a healthier, greener commute.
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🎫 Season Ticket Loan 🚆
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💼 Employee Assistance Programme – We've Got Your Back! 🤗
Access confidential support for personal or work challenges, including mental health resources and practical advice. We've got your back! 🌱
-
🩺 Private Healthcare with Bupa – Your Health, Our Priority! 🌱
Get comprehensive care with Vitality's private healthcare, where your medical history is disregarded, ensuring peace of mind whenever you need it.
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
About Chip
What is Chip?
Chip is your wealth app. It gives you one easy place for your savings and investments. So you can build, manage and grow your long term wealth.
Our mission and history
Our mission is to make our customers wealthy.
We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions.
We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth.
The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.
Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip.
Our vision
We know planning for your future can be a tedious, daunting task often avoided, so we want to change that.
We're building the wealth app for our community, giving them one place for saving and investing.
We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way.
In practical terms this means adding more savings accounts and investment opportunities for Chip members to passively grow their wealth, combined with intelligent tools and intuitive features to make it easier for them to actively build up their wealth.
We’re all huge believers in making managing wealth more effortless, and as automated as possible. So everyone can feel empowered to focus on achieving the things that really matter to them.
Chip Financial Ltd (“Chip”) is registered in England and Wales, registration number: #10113174
Our registered office is: Sixth Floor, Fora Montacute Yards, 186 Shoreditch High Street, London, E1 6HU
Note that Chip is not a bank, meaning that we do not have physical branches, issue debit bank cards nor are you able to access your Chip money via ATMs. Chip does not provide financial advice and our services are only available via the Chip app.
Savings
Chip is a trading name of Chip Financial Ltd and is authorised by the Financial Conduct Authority under the Payment Services Regulation 2017 for the provision of payment services. Firm Reference Number 911255.
Only eligible deposits held in the Chip Savings Accounts (powered by ClearBank) are covered by the Financial Services Compensation Scheme (“FSCS”) subject to eligibility. To find out more and to check your eligibility please visit: fscs.org.uk/about-us/. You are covered up to £85,000 per bank whether your deposits are made via Chip or not.
ClearBank is responsible for the provision of the Chip Instant Access Account, the Easy Access Account, the Chip Prize Savings Account & the Chip Cash ISA. This means deposits held across these accounts would be eligible for a total of £85,000 of FSCS protection ONLY.
Whilst your money is being processed it is held in a Chip Safeguarded Account, which is safeguarded through the FCA’s safeguarding rules. In the unlikely event that ClearBank or Chip were to fail, and your funds were in the safeguarded client money account, then your funds are FSCS eligible and you can make a claim via FSCS.
For more information, please visit: https://getchip.uk/how-we-protect-your-money and FSCS website (fscs.org.uk)
Investments
For our Investment Platform business, only Chip Financial (Investments) Ltd is authorised and regulated by the Financial Conduct Authority, under Firm Reference Number 1005114. Seccl Custody Limited acts as the custodian for the money held in a Stocks and Shares ISA or General Investment Account (GIA) with Chip. We use Seccl to provide the behind the scenes technology that powers our investment platform, and Seccl is responsible for holding your cash and investments.
In the unlikely event Seccl Custody Limited or Chip Financial (Investments) Ltd is declared to be in default and cannot meet our obligations, you may be able to claim compensation. If you are eligible, you could make a claim for up to £85,000 by the Financial Services Compensation Scheme (FSCS) under their Investment Scheme. It’s important to understand that the FSCS doesn’t cover you in the event that your investments go down and you get back less than what you put in. Further information is available from the FSCS website fscs.org.uk).
When investing your capital is at risk, and the value of your investments can go up as well as down and you may receive less than your original investment. Past performance is not a reliable indicator of future performance. Chip does not provide investment advice, and you as an individual investor should make your own decisions or seek professional independent advice.
Prize Savings Account (“PSA”)
T&Cs, eligibility criteria and minimum average balance of £100 applies. FSCS limits of £85,000 apply to eligible deposits. Prizes are not cash and are applied to your PSA as a bonus. Prizes become cash once you withdraw your entire PSA balance into your linked bank account. Prizes are not eligible for FSCS protection. This account does not offer interest. For current prize values, entry and eligibility criteria and how to opt-out see: getchip.uk/legal/prize-savings-account-terms.
You can opt out of any or all prize draws at any time by contacting our Customer Success team via our in-app chat, or emailing support on hello@getchip.uk. If you have opted out, you can opt back in at any time via the same channels. You acknowledge that if you opt out, you will no longer be eligible for entry into prize draws.
The PSA and prize draws are offered and managed by Chip. ClearBank is responsible for only the provision of the account and holding your funds which are FSCS protected (subject to eligibility) You are covered up to £85,000 per bank whether your deposits are made via Chip or not. ClearBank is responsible for the provision of the Chip Instant Access Account, the Easy Access Account, the Chip Prize Savings Account & the Chip Cash ISA. This means deposits held across these accounts would be eligible for a total of £85,000 of FSCS protection ONLY.
Whilst your money is being processed it is held in a Chip Safeguarded Account, which is safeguarded through the FCA’s safeguarding rules. In the unlikely event that ClearBank or Chip were to fail, and your funds were in the safeguarded client money account, then your funds are FSCS eligible and you can make a claim via FSCS.
For more information, please visit: https://getchip.uk/how-we-protect-your-money and FSCS website (fscs.org.uk)
Chip Cash ISA
Your Chip Cash ISA is a cash ISA provided by ClearBank Limited, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority under registration number 754568. ClearBank Limited is approved by His Majesty’s Revenue and Customers (“HMRC”) for the purposes of the Individual Savings Accounts Regulations 1998 as an ISA manager. ClearBank Limited is registered in England and Wales under company number 09736376 with registered office: ClearBank, Borough Yards, 13 Dirty Lane, London, SE1 9PA. You are covered up to £85,000 per bank whether your deposits are made via Chip or not. ClearBank is responsible for the provision of the Chip Instant Access Account, the Easy Access Account, the Chip Prize Savings Account & the Chip Cash ISA. This means deposits held across these accounts would be eligible for a total of £85,000 of FSCS protection ONLY.
Whilst your money is being processed it is held in a Chip Safeguarded Account, which is safeguarded through the FCA’s safeguarding rules. In the unlikely event that ClearBank or Chip were to fail, and your funds were in the safeguarded client money account, then your funds are FSCS eligible and you can make a claim via FSCS.
For more information, please visit: https://getchip.uk/how-we-protect-your-money and FSCS website (fscs.org.uk)