As a key member of Chip’s growth team, you’ll be joining the investments squad to collaborate closely with our Head of Engagement and CRM Marketing Manager to craft engaging emails, push notifications, in-app messages, and content cards that drive results and delight our customers—primarily within our Investments vertical.

This is an ideal opportunity for a recent graduate or someone looking to transition into the dynamic world of fintech and marketing. If you already have a couple of years of experience but don’t feel ready for a managerial role, we’d love to hear from you as well!

While extensive experience isn’t required, we’re looking for someone with a keen eye for detail, the ability to stay composed under pressure, strong numerical skills, and a genuine passion for investment products or personal finance.

What you can expect to be doing:

• Assist the CRM Marketing Manager in building, optimising, and reporting on our CRM activities to help develop a world-class CRM engine.
• Contribute to the creation of smart automations that deliver emails, push notifications, in-app messages, and content cards.
• Assist the investment squad in the development of strategies to convert new customers into active investors, increase investments from existing customers, and retain our engaged investor base.
• Collaborate with the content team to craft messaging that delights customers and strengthens our brand.
• Partner with the customer insights team to analyse our database, creating tailored customer segments for personalised communications.
• Work closely with the engineering team to help leverage new features and capabilities from Braze, our CRM platform.

What we’re looking for:

• A go-getter mindset, driven to deliver outstanding results.
• Great communication an interpersonal skills.
• An aptitude for working with numbers, spreadsheets, and large datasets.
• Genuine interest in fintech and investing.
• Ability to stay calm under pressure while thriving on challenges.
• Quick to understand complex issues.
• Equally comfortable collaborating with creatives, data scientists, and engineers.

Nice to have

• Any email marketing experience (Braze in particular)
• Basic HTML/CSS skills
• Excel/spreadsheet reporting
• Fintech experience

What we’re really looking for: ✍️

Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future.

Although we’re in the financial space, and under the scrutiny that comes with it, the current marketing team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you.

We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us.

At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough.

PERKS 🎁

• £29,000 - £31,000 per annum
• Discretionary share option bonus 
• Workplace pension scheme 
• Private medical insurance (medical history disregarded)
• Employee Assistance Programme
• Cycle to work scheme
• Season ticket loan
• Free ChipX subscription for UK-based employees
• We are an equal-opportunity employer and value diversity
• Flexible working arrangements
• Unlimited holiday (policy not to count) ✈️
• Annual £1500 Personal Learning Allowance
• £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
• Company laptop
• Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀

Our Interview Process: 📖

1. Video screen with someone from our Talent team
2. Video interview with the hiring manager
3. Final interview with some of the team

Our mission is to build wealth for our generation

Chip started out in 2017 as a clever app to help people save without lifting a finger.

Fast forward five years, and now we’ve grown into an award-winning wealth app used by over 500,000 people and managing over 4 billion pounds. And we’re not slowing down.

Our vision

We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing.

We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way.

Who we are

Chip has a creative and diverse team of 160, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously.

Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022 & 2024 British Bank Awards.

Our Values

Be ACCOUNTABLE

Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible

Be BOLD

Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers

Be COLLABORATIVE

Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Note to Agencies

Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.